Retailers, who often manage both an online and brick-and-mortar presence, are increasingly faced with two-pronged attacks: criminals not only exploit retailers’ digital vulnerabilities, but also use the web to enable or disclose in-store threats.
Gathering intelligence from discussion forums, dark web sites, and social media is crucial for detecting and mitigating issues like:
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"Monitoring digital channels for threats has become a crucial aspect of our company's protective intelligence strategy."
-Asset Protection Manager